Privacy policy

Privacy Policy

Last updated: May 2026

House of Aarha is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.

Information We Collect

When you place an order or create an account, we may collect:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely via Shopify Payments — we do not store card details)
  • Order history and communication records

We may also collect non-personal browsing data such as IP address, browser type, and pages visited through cookies and analytics tools.

How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmations, shipping updates, and tracking information
  • To respond to your queries and provide customer support
  • To improve our website and shopping experience
  • To send promotional communications (only if you have opted in)

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Courier partners (Blue Dart, The Professional Couriers) solely to fulfil your delivery
  • Shopify Inc., our e-commerce platform provider
  • Payment processors, as required to complete transactions

Cookies

Our website uses cookies to enhance your browsing experience and analyse traffic. You may disable cookies in your browser settings, though this may affect some functionality.

Data Security

We use industry-standard security measures to protect your personal information. All transactions are encrypted via SSL.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To make such a request, please contact us at houseofaarha@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact

House of Aarha
Sivada Towers, Puthen Road Jn, Pettah
Trivandrum, Kerala — 695024
Email: houseofaarha@gmail.com
WhatsApp: +91 85905 28151